Top-Rated Heating, Cooling in Lexington, KY

Responded to water leak call for indoor HVAC unit located in garage attic. Upon inspection, identified issue with condensate drain line system. Photographed existing PVC drain piping configuration showing T-joint connections and routing above structural framing members. Assessed drainage system for proper flow, blockages, and potential leak sources in the condensate removal system.

Replaced defective control board under warranty on HVAC system. Verified proper system operation with temperature readings and confirmed all wire connections to new circuit board including compressor status monitoring and multi-stage controls. Unit tested and operational upon completion.

Responded to commercial facility reporting condensation and humidity issues with water dripping from ductwork and slick tile floors during rain events. Inspected Lennox rooftop unit (RTU-1) serving Suite 140 and documented equipment condition with visible weathering and PVC condensate drainage system. Found evidence of moisture accumulation on rooftop surface near unit base, indicating potential condensate drain line issues or inadequate insulation on ductwork causing sweating during high humidity conditions.

Responded to no cooling call on 2-year-old electric HVAC system with indoor unit located in basement. Upon arrival, found thermostat calling for cooling with system appearing to run, but no airflow from vents. Investigated electrical panel and discovered tripped circuit breaker supplying power to air handler. Reset breaker and verified system operation. Confirmed proper airflow restored throughout home and system cooling effectively.

Responded to service call for clogged bathroom sink and shower drain with water backup issues. Upon inspection, found both fixtures experiencing slow drainage and standing water. Successfully cleared blockages from both the bathroom sink drain and shower drain using appropriate drain cleaning equipment. Verified proper water flow and drainage in both fixtures upon completion, with all backup issues resolved and normal function restored.

Completed full residential HVAC system installation featuring a Trane 2-ton 14.3 SEER2 heat pump (model 5TWR4024A1000A) with matching air handler (model 5TEM4B02AC21SA) and 10kW heat kit (model BAYHTR1510BRKC) in interior utility space. Installed complete system package including outdoor unit pad with snow legs, electrical disconnect box, electrical whip kit, insulated refrigerant lines with filter, and digital thermostat for climate control. Removed and properly disposed of existing equipment, ran new ductwork connections with flexible metallic ducting, secured all components with proper mounting brackets and conduit, obtained necessary permits, and ensured full code compliance throughout installation.

Relocated two supply ductwork runs to alternate ceiling joists to accommodate proper drywall installation and ensure flush ceiling finish. Repositioned flexible insulated ducts between framing members to eliminate obstructions and maintain adequate clearance for interior finishing work.

Responded to customer concern regarding faint gas odor in one room. Performed comprehensive Club Duo maintenance inspection on dual HVAC systems serving two-system home with air conditioning units and gas furnaces located in attic and basement. Conducted thorough safety inspection of both furnaces with particular attention to heat exchangers, burner assemblies, gas connections, and venting systems to identify potential source of gas smell. Utilized combustible gas detector to test for gas leaks at all furnace components, gas valves, and connections. Verified proper furnace operation, flame characteristics, and combustion air supply. Inspected flue pipes and exhaust venting for proper draft and integrity. Checked thermostat operation and system response. Performed standard maintenance procedures including visual inspection of both air conditioning and heating systems, cleaning where accessible, and operational testing. All combustible gas readings at furnace equipment showed normal leve

Responded to service call for water heater producing popping noises. Performed comprehensive inspection of residential gas water heater unit to identify source of noise and verify safe operation. Examined gas control valve assembly, supply piping connections, and overall unit condition. Assessed sediment buildup as likely cause of popping sounds, which occurs when mineral deposits accumulate at tank bottom and superheat during burner operation. Verified proper function of temperature and pressure relief valve, gas valve controls, and all plumbing connections. Confirmed no visible signs of tank corrosion, leaking, or structural compromise. Documented current equipment condition with photographs showing piping configuration, flexible connectors, shut-off valves, and unit placement. Provided customer with findings and recommendations for water heater maintenance to address sediment accumulation and prevent future noise issues.

Completed Gold Level prepaid maintenance on three-system home consisting of heat pumps with air handlers. Two units are located in confined attic spaces with limited accessibility, while the third system is positioned in the basement. Performed comprehensive diagnostics on all three systems, including electrical testing with digital multimeter to verify capacitor performance and system amperage readings of 35.94 amps on measured unit. Inspected all electrical connections, wiring configurations, and capacitors across the systems. Evaluated ServiceFirst capacitor and associated electrical components for proper operation. Documented system conditions with photographs for maintenance records. All three systems operational and functioning within normal parameters upon completion of scheduled maintenance service.

Completed plumbing estimate for bathroom sink installation in corner location with white ceramic tile walls and mosaic floor. Assessed existing conditions including corroded chrome fixtures (two control valves and central spout) with significant discoloration and brownish patina, damaged tile wall with multiple holes and missing tiles exposing underlying substrate, and yellowish water staining around damaged areas. Evaluated wall-mounted sink replacement requiring removal of box enclosure prior to installation of GB-supplied fixture. Documented measurements of existing compact white porcelain sink with integrated soap dishes, chrome faucet assembly with dual handles and crystal knobs, measuring approximately 20 inches across basin. Provided estimate for installation work including necessary wall preparation and fixture mounting.

Performed annual fall maintenance on Navien combination boiler and tankless water heater system located in basement. Inspected all mechanical components including Canaco valve assembly, electrical controls, and Honeywell terminal connections. Verified proper operation of control relays, wiring connections, and safety systems. Examined hydronic piping, brass fittings, and associated plumbing connections for leaks or deterioration. Documented system condition through photographs of electrical terminals, control components, and mechanical assemblies. System operational and functioning within normal parameters.

Completed complimentary tankless water heater flush on one-year-old gas unit located in main floor laundry room. Flushed system to remove mineral buildup and sediment, inspected all connections, valves, and plumbing assembly for proper operation. Unit is functioning properly with no issues identified.

Completed full residential HVAC system installation including Carrier 90K BTU two-stage 80% gas furnace (58TP0B090V17--16), Carrier 3-ton two-stage 18 SEER2 air conditioning unit (26TPA836W003), and Carrier 3-ton evaporator coil (CVAVA3617XMA) with digital thermostat. Carefully removed and reinstalled white ceiling tiles in basement to route custom 3/4 x 3/8 line set, ensuring clean handling throughout. Installation included outdoor unit pad, electrical whip kit, electrical disconnect box, refrigerant line insulation, refrigerant line filter drier, transition to evaporator coil, standard air filter rack, connection to flue piping, electrical shutoff switch, gas shutoff switch, flexible gas line connector, and flame rollout protection. Removed and properly disposed of existing equipment, obtained all applicable permits, and verified code compliance. System commissioned with refrigerant manifold gauges confirming proper pressures, temperatures, and vacuum levels for optimal two-stage ope

Responded to no cooling call on 6-year-old air conditioning system displaying "system fault 82 suction over temp lockout" error. Diagnosed suction line temperature issue causing safety lockout on basement-located unit. Documented outdoor condenser unit condition and configuration during service visit.

Responded to water leak in basement originating from HVAC condensate drain line. Upon inspection, determined that condensate drain was not installed with proper slope, causing water to back up and overflow. Corrected drain line pitch to ensure proper gravity drainage away from unit. Also inspected sump pump system as requested and verified operation. Documented conditions with photos showing basement utility area, HVAC equipment location, and drainage infrastructure. All repairs completed and system tested for proper condensate drainage with no further leaking observed.

Completed full residential HVAC system installation including Bryant 60,000 BTU 92% efficiency gas furnace (model 912SE36060M14), Bryant 2.5 ton up to 17 SEER2 air conditioning unit (model CVAVA3014XMA), and Bryant 2.5 ton evaporator coil (model GA5SAN53000W). Installed 35-foot refrigerant line set with proper insulation, line filter drier, and digital thermostat for system control. Set outdoor condensing unit on new equipment pad and completed electrical connections including whip kit, disconnect box, and shut-off switch. Installed evaporator coil with transition to existing ductwork, standard air filter rack, and SS2 coil drain safety water sensor. Connected furnace to flue piping and gas supply using flexible gas line connector with gas shut-off switch and electrical shut-off switch for safety compliance. Verified all electrical connections, tested system operation including heating and cooling cycles, and confirmed proper refrigerant charge and airflow. System protected during inst

Responded to emergency service call regarding ceiling collapse caused by drain overflow from HVAC equipment. Conducted comprehensive inspection of all condensate drain pans and drainage systems throughout the property to identify potential failure points. Accessed crawl space and basement areas to examine HVAC infrastructure, including examination of aged stone foundation walls showing moisture exposure and efflorescence. Inspected flexible ductwork, copper refrigerant lines, and electrical wiring routing in confined utility spaces. Evaluated condensate collection systems, including translucent drain traps and overflow prevention devices on vertical pipe installations. Photographically documented existing conditions of all drain pans, mounting brackets, and condensate management components. Assessed insulated piping for deterioration and proper drainage slope. Identified areas of concern requiring attention to prevent future overflow incidents and provided recommendations for correctiv

Responded to service call for Navien NPE-A2 natural gas tankless water heater producing only lukewarm water throughout entire domestic supply system. Performed diagnostic testing and inspection of unit installed approximately one year prior, confirming inadequate temperature output despite previous pipe flushing attempts. Checked gas supply pressure, verified proper venting configuration of PVC exhaust system, inspected heat exchanger operation, and tested flow rates at multiple fixtures. Evaluated digital control panel error codes and temperature settings, examined inlet water temperature and BTU output performance. Inspected all copper water line connections, gas line connections, and electrical supply for proper installation. Additionally performed maintenance service on Little Giant condensate pump including cleaning of reservoir, flushing of discharge line, and verification of float switch operation. Documented equipment conditions with photographs showing complete installation in

Responded to basement leak complaint and performed diagnostic inspection of sump pump system. Upon arrival, discovered deteriorated wall conditions with extensive moisture damage and peeling surfaces surrounding plumbing installation. Inspected sump pump basin located in utility area with basket-weave tile flooring. Found white semi-circular condensate pan with proper drainage opening and rubber gasket seal intact. Examined associated PVC discharge piping, copper supply lines, and brass valve assemblies mounted on wooden backing board. All plumbing connections and fittings were inspected for signs of active leakage. Photographed wall deterioration, exposed piping configuration, and sump basin assembly for documentation. System components showed age-related wear but no immediate source of active leak detected at time of inspection. Recommended monitoring for recurrence and potential wall remediation to address moisture damage.