SMS Terms and Conditions | GreenBox Heating & Air
Emergency Service
<p>Unforeseen HVAC or plumbing issues can disrupt your comfort at times. Our Emergency Service guarantees swift attention. Day or night, reach out for immediate resolution, ensuring your home or business stays comfortable and functional, providing you with peace of mind around the clock. Give us a call at (859) 203-5124.</p>

Terms and Conditions

Effective Date: 8/4/2026
Company Name: GreenBox Heating & Air
Website: https://www.greenboxhomeservices.com

1. Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

GreenBox Heating & Air provides home services including, but not limited to, HVAC, plumbing, electrical, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.

3. SMS Communications & Consent

By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from GreenBox Heating & Air .

These messages may include:

  • Appointment confirmations and reminders
  • Service updates and scheduling communications
  • Follow-ups regarding service requests
  • Promotional or marketing messages (where applicable)

Consent to receive SMS messages is not a condition of purchase.

4. Message Frequency

Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.

7. Help Instructions

For assistance, reply HELP to any message or contact us at:

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here: https://www.greenboxhomeservices.com/privacy-policy

We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. User Responsibilities

You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, GreenBox Heating & Air shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

12. No Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

13. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact us:

GreenBox Heating & Air
1060 West High Street, Suite 120, Lexington, KY 40508
(859) 203-5124
info@greenboxhomeservices.com

Why GreenBox?

We Pride Ourselves On Friendly, Honest Customer Service

Craftsmanship Guaranteed

We will do what it takes to ensure your satisfaction with the quality of your installation.

Emergency Service

Our team is available around the clock for your heating and air conditioning emergencies.

Upfront Pricing

You will know the cost of your service before we start any work.

365-Day Guarantee

If a system installed by us doesn't meet your needs after one year, we will refund you 100%.

Same-Day Installation

We can install your new heating or cooling system in as little as one day.

Free In-Home Estimate

We want your service to be easy and convenient, so we offer free estimates.

Craftsmanship Guaranteed

We will do what it takes to ensure your satisfaction with the quality of your installation.

Emergency Service

Our team is available around the clock for your heating and air conditioning emergencies.

Upfront Pricing

You will know the cost of your service before we start any work.

365-Day Guarantee

If a system installed by us doesn't meet your needs after one year, we will refund you 100%.

Same-Day Installation

We can install your new heating or cooling system in as little as one day.

Free In-Home Estimate

We want your service to be easy and convenient, so we offer free estimates.

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What Our Clients Are Saying

Talk about quality service! These guys and gals are the best! I have their yearly service plan and it is well worth it. They are professional, friendly and tidy. They do such great work. I am customer for life. Braden came out today and was speedy…

Regina S.

Regina S.

They were able to send David out the day I called. He was very professional, polite, and was able to educate me on our issues. He was able to give us an on the spot quote and it was very much to my surprise a lot…

Adrienne F.

Adrienne F.

Glad I went with GreenBox! They were able to get me scheduled immediately and fixed up same day. Matt was helpful and easy to talk to. Will recommend and use again!

Theresa W.

Theresa W.

Great customer service and value. The technician Robert Caudill called ahead of time as requested and did a great job. Would definitely recommend GreenBox to anyone needing service or sales!

Chad M.

Chad M.

Love GreenBox!! Always professional. Very knowledgeable. Hard working, fair, courteous, clean and just good!

Kelly S.

Kelly S.