Top-Rated Heating, Cooling in Lexington, KY

Assessed existing partial shut-off valve on northwest side of basement where main water service enters the structure. Provided estimate for installation of full-house main shut-off valve to replace inadequate partial valve, ensuring complete water control capability for the entire residence. Documentation includes photographic evidence of current blue PEX piping configuration with existing red ball valve and coupling components within exposed framing.

Completed comprehensive care plan tune-up on heat pump and air handler system located in closet with washable filter. Performed standard maintenance diagnostics using calibrated digital measurement equipment to assess system temperatures and operational parameters on supply ductwork and insulated refrigerant lines. Documented equipment conditions and verified proper system operation per manufacturer specifications.

Conducted site assessment of crawl space for sump pump installation quote. Evaluated access conditions, existing drainage patterns, and identified optimal pump placement location while coordinating with electrical contractor for dedicated outlet installation requirements.

Responded to emergency call for severely clogged toilet in accessible bathroom where previous plunging attempts and tank water removal had failed. Successfully diagnosed and cleared obstruction from toilet drain line using professional augering equipment. Restored full flushing function to the unit, which was the only operational commode in the residence.

Responded to no cooling complaint on 2-year-old Rheem air conditioning system. Upon arrival, confirmed outdoor condenser fan was not operating while compressor attempted to run. Diagnosed failed condenser fan motor due to electrical failure. Replaced defective fan motor with OEM replacement part, verified proper rotation and amperage draw. Tested system operation through complete cooling cycle, confirmed adequate airflow across condenser coil and proper temperature split at indoor unit. System restored to normal cooling operation.

Responded to no cooling complaint on 7-year-old electric heat pump system with outdoor unit not running and warm air from indoor unit. Upon arrival, confirmed thermostat set to cooling mode at 77 degrees with system calling for cooling but outdoor condenser remaining inoperative. Performed diagnostic inspection of outdoor unit, checking electrical connections, capacitor, contactor, and compressor components. Identified failed component preventing condenser operation and completed necessary repairs to restore system functionality. Verified proper operation of heat pump with outdoor unit running and cold air delivery at registers upon completion.

Completed full HVAC system replacement in attic space, installing RUUD/Rheem 3-ton two-stage heat pump (model RP14AY36AJ2NA, 15.2 SEER2) as outdoor unit, RUUD/Rheem 3-ton air handler (model RH2TY3617STANNJ), and 15 KW heat kit (model RXBH-1724A15J-B). Removed and disposed of existing equipment per code requirements. Installed outdoor unit on new pad with snow legs, electrical disconnect box, and whip kit. Connected refrigerant lines between outdoor unit and air handler. Mounted air handler in attic space and integrated 15 KW supplemental heat kit for backup heating. Installed approximately 8 feet of duct board at damper locations to facilitate proper airflow distribution. Connected new system to existing zone control system and thermostats, maintaining multi-zone functionality throughout residence. Installed drain trap, SS2 coil drain safety water sensor, and "Ceiling Saver" overflow drain pan with water sensor for secondary condensate protection. Fabricated transitions to connect new

Removed deteriorated sump pump system from existing basin and installed new submersible sump pump unit. The previous pump showed significant wear and corrosion, with mineral buildup evident throughout the basin and discharge piping. Completed full system replacement to restore proper groundwater drainage and basement protection functionality.

Responded to service call for burst copper water line mounted vertically on exterior deck post. The line, which supplied a hose connection for cleaning the second-level deck, had frozen and ruptured during winter months. Upon arrival, water supply was confirmed off and damage was assessed. Documented existing installation showing copper pipe secured to deck post with mounting brackets. Discussed freeze protection options with property owner including pipe insulation, heat tape application, and installation of frost-free hose bib with proper drainage slope. Photographed damaged copper line and mounting configuration for replacement planning and future reference.

Completed Gold Level prepaid maintenance service on dual Rheem condensing units at residential property. Performed comprehensive inspection of both outdoor units including visual assessment of condenser coils, fan assemblies, and electrical connections. Verified proper operation of compressors and condenser fan motors on both systems. Inspected refrigerant line sets and electrical conduit routing along building exterior. Checked mounting pads and clearances around equipment for proper airflow and accessibility. Accessed indoor air handler unit and inspected evaporator coil insulation for integrity and signs of moisture infiltration. Examined internal wiring connections and control circuits. Verified insulation material condition and noted normal wear patterns consistent with system age and operation. Both systems operating within normal parameters with no immediate service needs identified. All components functioning as designed at time of inspection.

Returned to property to correct condensate discharge line routing to gutter as previously requested. Repositioned white PVC drainage piping along exterior brick wall, installing proper elbow fittings and horizontal run to direct discharge away from foundation and toward gutter system. Secured all piping with appropriate mounting brackets to ensure proper support and alignment, preventing future sagging or separation of joints.

Responded to service call for ongoing system performance concerns and high indoor humidity complaints since 2020 installation. Upon arrival, verified thermostat settings and observed indoor temperature at 73°F with humidity reading at 53%, while outdoor conditions measured 78°F at 51% humidity. System was in wait mode during inspection, indicating normal cycle operation. Documented current environmental conditions using both thermostat display and independent weather monitoring equipment to establish baseline readings for humidity concerns. Advised customer on typical humidity levels and system performance parameters, confirming equipment is maintaining setpoint temperature as programmed.

Completed annual Gold Level prepaid maintenance visit on a 26-year-old single system. Performed comprehensive system diagnostics using manifold gauges to check refrigerant pressures on outdoor heat pump unit. Measured system operating pressures with Yellow Jacket gauge set, confirming both high and low side readings were within acceptable parameters. Utilized Fieldpiece digital multimeter to verify electrical readings and system performance metrics. Confirmed proper filter size for the system during this first annual visit. Inspected outdoor unit housing and verified all warning labels were intact and legible. All diagnostic equipment readings indicated the aging system is currently operating within normal specifications for its age.

Responded to no cooling complaint on outdoor AC unit. Diagnosed blown FRN-R 30 amp fuse at disconnect, indicating electrical fault or overcurrent condition. Replaced defective fuse and verified proper system operation with normal cooling restored.

Completed comprehensive Care Plan tune-up on dual heat pump and air handler system with units located in basement and crawl space. Performed standard maintenance protocol including electrical testing and capacitor diagnostics, with measured capacitance reading of 70.3 on the motor run capacitor (TITAN PRO TRCFD7075, 70+5 MFD rated at 370 VAC), confirming proper system operation. Customer provides own filters for ongoing maintenance.

Responded to water leak complaint at sink in sterilization room. Inspected foot pedal assembly and confirmed intermittent leak caused by broken foot pedal mechanism. Documented existing plumbing configuration including P-trap assembly, supply lines, and manifold connections beneath sink. Part will be staged in warehouse for subsequent installation to resolve leak issue.

Responded to service call for sewer line issues including backups, slow drains, and odors throughout the plumbing system. Performed sewer camera inspection to assess line condition and identify blockages or damage. Documented findings with photographic evidence of property bathroom facilities. Provided comprehensive quote for plumbing system upgrades and modernization as requested.

Completed comprehensive air conditioning tune-up and performance evaluation on gas furnace system located in basement as part of preventative maintenance care plan. Utilized Fieldpiece SC440 clamp meter to measure electrical parameters including capacitance readings of 493 MFD, verifying proper compressor and fan motor operation. Recorded supply air temperature of 53.5°F at the evaporator coil to confirm adequate cooling performance and refrigerant charge levels within manufacturer specifications.

Completed spring preventative maintenance on 6-year-old air conditioning system with no reported issues. Performed comprehensive tune-up including inspection of condensate drain lines in attic space, verified proper drainage flow through PVC piping system, checked flexible ductwork for integrity and proper connection, and conducted diagnostic measurements using digital testing equipment. All components found operating within normal parameters, system ready for cooling season.

Completed annual care plan maintenance on air conditioning system with gas furnace located in attic space. Performed comprehensive tune-up inspection of indoor air handler unit, checking all operational components, electrical connections, and airflow systems. Verified proper operation of blower motor and examined ductwork connections for secure mounting and adequate insulation. Inspected outdoor Lennox condenser unit, noting significant fire or heat damage to surrounding area including charred material on adjacent trash receptacle and thermal damage to vinyl siding near electrical connection point. Documented damaged and displaced paver stones around equipment pad. Despite external environmental damage, confirmed AC unit operational functionality and proper refrigerant levels. Customer provided air filters as specified in service agreement, which were installed per manufacturer specifications.