Top-Rated Heating, Cooling in Lexington, KY

Responded to service call for toilet leak causing water damage to garage ceiling below. Upon inspection, identified leak originating from toilet base area. Examined wax ring seal and flange connection at floor level. Documented existing conditions including floor discoloration and moisture evidence around toilet base perimeter. Assessed water supply line connections and confirmed proper operation of shutoff valve. Photographed affected areas for documentation purposes prior to proceeding with repairs.

Responded to no cooling complaint on upstairs heat pump system with air handler located in attic. Upon arrival, performed diagnostic testing using multimeter to check electrical components including capacitor and control board connections. Measured voltage readings at 115V, indicating proper power supply to unit. Inspected condensate drain system and discovered wooden support beam positioned on drain pan with evidence of water staining and potential drainage issues. Identified compromised drain pan integrity with visible corrosion around wooden support structure. Cleared obstruction from drain line where PVC piping and insulation were improperly configured. System restored to proper cooling operation after addressing drainage concerns and verifying all electrical components functioning within normal parameters.

# AC Tune-Up Completed Performed comprehensive maintenance on a 2-year-old residential air conditioning system. Replaced heavily clogged air filter that was completely saturated with dust and debris, which was significantly restricting airflow and reducing system efficiency. Conducted electrical diagnostics using multimeter to verify proper voltage and amperage readings throughout the system. All components tested within normal operating parameters, and system is now running optimally with improved airflow.

Responded to no hot water complaint on 10-year-old Mor-Flo tank water heater connected to geothermal system. Upon inspection, diagnosed failed heating element and thermostat malfunction preventing proper water heating while geothermal cooling system continued normal operation. Replaced defective upper heating element, installed new thermostats, flushed sediment buildup from tank, and verified all plumbing connections and pressure relief valve for proper operation. Restored hot water supply to full functionality and confirmed system returned to normal operating temperature.

Installed a bucket pump system to handle laundry discharge in the utility area. Rerouted the existing sump pump discharge line to exit the building independently, with the discharge point positioned over the driveway. All plumbing connections completed with PVC piping, ensuring proper drainage flow and system functionality.

Responded to no cooling complaint on downstairs geothermal system. Upon arrival, found thermostat displaying incorrect temperature readings, preventing proper system operation. Performed diagnostic evaluation using manifold gauges to check refrigerant pressures and system performance. Verified system parameters and identified thermostat malfunction as primary cause of cooling failure. Discussed thermostat replacement options with customer, including upgrade from existing Nest unit. Advised customer on maintenance program benefits and provided recommendation for keeping replacement air filters on-site for regular maintenance intervals.

Completed full bathtub and shower installation in first-floor spare bathroom, including removal of existing tile and knockdown walls down to studs. Installed new 30x60 white left-hand alcove tub with integrated surround featuring molded soap niches. Plumbing work included new Delta shower valve with chrome body faucet and trim, Delta chrome tub spout, and Watco waste and overflow assembly. All water supply lines and drain connections were completed to manufacturer specifications. Work area was thoroughly cleaned upon completion, leaving the bathroom ready for use with functional fixtures and proper drainage.

Completed Gold Level prepaid maintenance on a 2022 AC/gas furnace system located in garage. Performed comprehensive tune-up including temperature verification at 70°F on supply plenum insulation, inspected dual-run capacitor rated at 40+5µF 440VAC with all electrical connections secure, and documented system condition with photos. Customer provides 14x24x1 filter for routine replacement.

Completed full system replacement estimate for 20+ year old HVAC equipment. Evaluated existing dual outdoor condenser units mounted on weathered wooden platform with electrical junction box installation on corrugated metal siding. Customer requested expedited Friday afternoon appointment and expressed openness to all equipment options as first-time HVAC purchaser, with financing consideration based on pricing.

Responded to callback for HVAC system continuously tripping breaker following previous day's service visit. Upon arrival, confirmed breaker had been left in off position by customer after repeated trips. Performed electrical diagnostics on outdoor condensing unit using clamp meter and multimeter to measure amperage draw and voltage at compressor and associated components. Readings indicated compressor drawing 6.5 amps during testing. Inspected all electrical connections, wiring, capacitor, and contactor for signs of short circuit or ground fault that could cause breaker to trip. Documented findings with photos showing electrical measurements and system components for further analysis and warranty documentation purposes.

Responded to no cooling call on AC unit with repeated breaker tripping issue. Performed diagnostic testing using clamp meter to measure electrical draw and voltage at the air handler. Inspected blower assembly, motor components, and electrical connections for signs of short circuit or excessive amperage draw that would cause breaker trips.

Responded to no cooling call on 6-year-old residential air conditioning system experiencing repeated circuit breaker trips. Upon arrival, performed visual inspection of outdoor condensing unit and removed access panel to examine electrical components. Using digital multimeter, tested capacitor functionality and measured microfarad readings. Initial diagnostic testing revealed capacitor reading of 0.43 MFD, indicating failed run capacitor well below manufacturer specifications. Inspected all visible wiring connections, contactor assembly, and associated electrical components for signs of damage, corrosion, or thermal stress that could contribute to overcurrent condition causing breaker trips. Documented equipment condition with photos showing interior components and diagnostic measurements for service records and repair recommendations.

Responded to no cooling call on 2-year-old electric heat pump system. Upon arrival, performed electrical diagnostics on indoor air handler unit and discovered severely damaged wire with deteriorated insulation and exposed copper conductors causing system failure. Measured abnormal amperage draw of 55.9A during testing, confirming electrical fault. Repaired damaged wiring, restored proper electrical connections, and verified system operation with all parameters within normal range.

Responded to customer request to temporarily remove toilet and pedestal sink to facilitate bathroom flooring renovation. Successfully disconnected water supply line, removed toilet from corner installation, and relocated both fixtures to garage for secure storage during construction period. Return visit scheduled in 10 days to reinstall fixtures upon completion of new flooring.

Responded to service call for low water pressure issue affecting the property. Upon inspection, identified a broken faucet handle as the primary concern. The fixture had been in compromised condition for approximately one year, showing significant wear, mineral deposits, and water staining on the chrome-plated finish. Removed and replaced the defective faucet component, installing a new chrome-plated spout assembly with threaded connection. The replacement part featured polished stainless steel construction designed for proper water flow and pressure restoration. Completed installation by securing the new component to existing plumbing connections, ensuring proper threading and seal integrity to prevent future leaks or pressure loss.

Completed warranty follow-up on recent AC and coil installation. Identified deficiency in existing return air configuration where return duct was improperly routed through back of furnace cabinet, resulting in inadequate return airflow and compromised serviceability. Modified HVAC system design to correct return air pathway and ensure proper airflow requirements. Installed new flexible return ductwork with appropriate sizing to meet system specifications. Verified refrigerant charge on R454B system using manifold gauges, confirming superheat and subcooling within manufacturer specifications. System now operating with adequate return air and full accessibility for future maintenance.

Completed HVAC maintenance inspection on GEOx2 system located in basement mechanical room. Performed visual assessment of air handling unit interior, documenting condition of insulation materials, ductwork components, and filter elements. Observed filter with moderate dust and debris accumulation showing discoloration pattern consistent with normal operation. Confirmed metallic ductwork, insulated surfaces, and structural components in acceptable condition. Customer providing their own filters for system maintenance. Note that two P-Tac units on premises are not included under current coverage plan.

Responded to service call for 14-year-old AC unit not cooling with refrigerant line freezing, a recurring issue following recent repair. Upon inspection, discovered evaporator coil heavily clogged with dust and debris accumulation, severely restricting airflow and causing the freezing condition. Copper refrigerant tubing showed extensive corrosion with verdigris patina and rust staining at connection points. Aluminum fins on A-frame coil assembly were densely packed with dirt and contaminants. Documented equipment condition with photos showing significant lack of preventive maintenance. The restricted airflow from the dirty coil was the root cause of the freezing line issue. Recommended thorough coil cleaning and evaluation of refrigerant charge levels to restore proper system operation and prevent continued freezing problems.

Diagnosed toilet fill valve clogged with sediment and recommended replacement. Identified bathroom faucet leaking from handle during operation, requiring new cartridge replacement. Inspected hot and cold water shut-off valves serving the bathroom faucet and found both valves leaking from packing nuts. Determined hot water shut-off valve failing to close completely due to defective or worn internal gate valve mechanism. Recommended replacing both shut-off valves to restore proper function and prevent further water damage to surrounding tile and wall areas.

Responded to service call for dual waste pump system located in exterior fenced area behind garage structure. Conducted inspection of pump basin and control panel to assess reported bearing failure on primary unit. Confirmed one pump inoperative due to failed bearings, while secondary pump operational. Documented existing system configuration including float switches, control panel with circuit breakers, contactors, and pump control module. Photographed basin interior showing water level, pump components, float mechanisms, and diamond-plate access cover. Inspected electrical control panel revealing dual pump control system with automated switching capability. Noted system age and potential warranty coverage on equipment. Prepared comprehensive estimate for replacement of both waste pumps to ensure continued reliable operation of wastewater removal system.